The ATOM team has massive Technical Capability and Experience in many disciplines and languages - but a client rarely needs to know that! We make the complex look simple and never the other way around!
Our team's technical ability not only means that a customer's site will function correctly, but in most cases, customers will see I decrease in overheads and administration time.
Prior to the authorship of any technical proposal, it is important that we understand the process within any business. It is important that we understand how the customer currently connects with its customers, with a view of how that relationship is likely to change in the future. Ease of contact or ordering, along with the availability of the correct information is paramount.
From the first instance, the Thomas Cook Weddings & Honeymoons Gifting Service web presence has been designed to be simplistic in its approach and easy to use. We recognized that the service needs to be very easy of a Wedding Couple to understand and set-up, having had no prior technical knowledge. Similarly, Wedding guests should also find the gifting process simple to follow, thus reducing any support time required from either ATOM or Thomas Cook.
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The concept for the Thomas Cook Weddings & Honeymoons Gifting Service was originally developed in 2004 and launched in 2007. Once a couple has booked their trip with one of the Thomas Cook Tour Brands, they can then register on our site to utilize the service. The on-line service allows to couple to;
- Create their Own Gifting Home Page, with a picture of their choice
- Create their own Welcome Email, which can be sent to their guests
- Create an on-line distribution list of known guest Email, to which the welcome message can be sent
- Create Thomas Cook Branded Invitation Inserts, which contain all the information their guest will need to make a contribution to their account
Couple's also have access to view all gifts and messages left by guests, within the own secure administration area.
The Thomas Cook Weddings & Honeymoons Gifting Service Website features a fully-integrated Accounting and Consolidation Back Office environment, allowing validation of registrations, reporting on all gifting and archiving of closed accounts.
The Thomas Cook Weddings & Honeymoons Gifting Service Website is a Comprehensive e-business, which can be administered by a small team, from anywhere in the world, 24/7.
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